1. Introduction
E-pug Media ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our browser extension service.
2. Information We Collect
2.1 Information You Provide
- Email address (for account creation)
- Payment information (processed by third-party payment processors)
- Configuration settings and preferences
2.2 Automatically Collected Information
- Usage statistics (features used, frequency)
- Error logs and crash reports
- Browser type and version
- Extension version
2.3 Information We Do NOT Collect
- Instagram passwords or credentials
- Instagram account data (stored locally only)
- Personal messages or DM content
- Profile data you scrape (stored locally only)
3. How We Use Information
We use collected information to:
- Provide and maintain the Service
- Process payments and subscriptions
- Send service-related notifications
- Improve and optimize the Service
- Provide customer support
- Detect and prevent abuse
4. Data Storage and Security
4.1 Local Storage
- Instagram credentials are stored locally in your browser only
- Scraped data is stored locally on your device
- We do not have access to this locally stored data
4.2 Our Servers
- We use industry-standard encryption (HTTPS/TLS)
- Data is stored on secure servers (Supabase)
- We implement appropriate security measures
4.3 Data Retention
- Account data: Retained while your account is active
- Usage logs: Retained for 90 days
- Payment records: Retained as required by law
5. Data Sharing
We do NOT sell, rent, or share your personal information except:
- With service providers (payment processors, hosting)
- When required by law or legal process
- To protect our rights or prevent fraud
- With your explicit consent
6. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Opt-out of marketing communications
- Withdraw consent
To exercise these rights, contact us at [contact@socialkings.shop].
7. Cookies and Tracking
We use minimal tracking:
- Essential cookies for authentication
- Analytics for usage statistics (anonymized)
- No third-party advertising cookies
8. Third-Party Services
To provide our Service, we work with trusted third-party providers:
- Cloud Infrastructure & Authentication: For secure data hosting, database management, and user authentication.
- Payment Processors: To securely process payments and manage subscriptions.
- AI & Machine Learning Providers: To generate content and power automation features.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
10. Children's Privacy
The Service is not intended for users under 18. We do not knowingly collect data from children.
11. Changes to Privacy Policy
We may update this Privacy Policy. Continued use after changes constitutes acceptance.
12. Contact Us
For privacy questions: [contact@socialkings.shop]
GDPR Compliance (EU Users):
- Legal basis: Consent and contractual necessity
- Data controller: E-pug Media
- Right to lodge complaint with supervisory authority
CCPA Compliance (California Users):
- Right to know what data is collected
- Right to delete personal information
- Right to opt-out of data sales (we don't sell data)